Shipping policy
Processing Times
Orders are processed within 1–2 business days.
During launches, sales, or holidays, processing may take 2–4 business days.
Shipping Within India
We ship across India using trusted courier partners.
Estimated delivery: 3–5 business days depending on your location.
Shipping timelines are estimates and not guaranteed.
International Shipping (if applicable)
We currently do not ship internationally. (Tell me if you want to add this!)
Shipping Fees
Shipping fees (if any) are shown at checkout.
Tracking Information
Once shipped, you will receive a tracking link via email or SMS.
Delivery Issues
Please ensure your address is correct.
We are not responsible for:
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Lost packages due to incorrect addresses
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Delays caused by couriers
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Missed deliveries
If your order is marked delivered but you haven’t received it, contact your courier provider first, then reach out to us at support@gentlebearbody.com.
Return to Sender
If an incorrect address results in “return to sender,” reshipping fees may apply.